Shipping costs & delivery

Processing time

It usually takes us one working day to process your order internally.

Shipping options

Shipping is then carried out by UPS (Bicycle carrier and Accessories) or by forwarding agent (BackBox and BackPack).

DPD

The delivery time for DPD is 3–4 working days in Germany. Deliveries are made from Monday to Saturday. Once the goods have been handed over to DPD, you will receive a link for tracking your shipment, which you can also use to specify delivery options (delivery date, storage location, etc.).
Delivery time to other European countries: 3–5 working days

Forwarding agency

The delivery time of the forwarding agency is 3 - 5 working days in Germany. When shipping by a forwarding agent, please provide us with a delivery address where the package, including pallet, can be delivered at any time on working days. It is also important that you provide a telephone number so that the shipping company can coordinate the exact delivery date with you. The forwarding agent makes a one-off delivery. If the goods cannot be delivered on the first attempt, they will be returned to us. A repeat delivery will incur additional costs.

Shipping costs for consumers

Shipping costs within Germany (including 19% VAT)

Shipping class
Shipping costs (including 19% VAT)
Small parcel (up to 10 kg)
4,90 €
Standard parcel (up to 21 kg)
5,90 €
Oversized parcel
15,90 €
Freight forwarding
39,90 €

Shipping costs Europe 1: Austria, Netherlands, Belgium, Luxembourg

Shipping costs are quoted excluding VAT. The tax rate applicable in the destination country will be added.

Shipping class
Shipping costs (excl. VAT)
Small parcel (up to 10 kg)
8,35 €
Standard parcel (up to 21 kg)
13,00 €
Oversized parcel
22,00 €
Freight forwarding
95,00 €

Shipping costs Europe 2: Poland, Czech Republic, France, Italy

Shipping costs are quoted excluding VAT. The tax rate applicable in the destination country will be added.

Shipping class
Shipping costs (excl. VAT)
Small parcel (up to 10 kg)
11,70 €
Standard parcel (up to 21 kg)
15,00 €
Oversized parcel
25,20 €
Freight forwarding
110,00 €

Shipping costs Europe 3: Sweden

Shipping costs are quoted excluding VAT. The tax rate applicable in the destination country will be added.

Shipping class
Shipping costs (excl. VAT)
Small parcel (up to 10 kg)
33,00 €
Standard parcel (up to 21 kg)
50,00 €
Oversized parcel
86,00 €
Freight forwarding
160,00 €

Different delivery address

You can enter a shipping address that differs from the billing address. You will be given the opportunity to do this during the ordering process.

Express shipping

On request

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